Editor’s Note: After a bit of hiatus, the Council of Administrative Personnel Employee Spotlight is back. This month features Tracy Scott, who was named the COAP Employee of the Year (EOY) in 2016 and was recognized at last week’s (along with other award-winning employees) 23rd annual Founders’ Day celebration at Western Illinois University.
Right before the semester got underway this fall, Tracy Scott, the director of Western Illinois University’s Student Development Office (SDO), posted this to his Facebook profile:
While he’s been at WIU for nearly 30 years, it’s clear he still loves what he does at Western–most of which involves working with students. In his answers below, he explains his history with one of his alma maters and demonstrates why he was nominated for and ultimately chosen as COAP EOY.
Q: Tell me a bit about your background: When did you start at WIU? What kinds of roles have you served in since you’ve been employed at Western?
Tracy: I first came to WIU in the fall of 1988 as a graduate student in the public communication program. I had an assistantship and primarily assisted with the Communication “Public Speaking” 241 course. For my thesis project, I worked on developing a brochure on cultural diversity to enhance the undergraduate admissions marketing plan. I also took graduate electives in WIU’s college student personnel program.
One of my favorite memories during this time was having then WIU President Ralph Wagoner co- teaching one of my courses. After receiving my master’s degree from WIU, I was hired by the Admissions Office as an admissions counselor.
Later, I was promoted to the assistant director of Admissions, where I was responsible for the reception center. After that, I was selected as the assistant director for the Student Development and Orientation Office (SDO) and then became the director of SDO in 2001. I also supervise the LGBT*QA Resource Center and serve as the Emergency Consultation team chair and co-chair of the Threat Assessment Team.
Q: On any given day, what kinds of tasks/duties do you undertake at WIU?
Tracy: One of the things I love most about my job is that every day is different. My day typically consists of assisting students in some form of crisis and helping them through that crisis. I also love the daily interaction of working with graduate students who are preparing for a career in higher education.
Q: What are some of the best parts of your job? What are some of the most challenging parts of your job?
Tracy: The best parts of my job is advocating for students and empowering students to take control of their challenges and watching them grow. Some of the most challenging parts of the job include working with situations of suicide, sexual assault, and other psychological situations that arise. It is also very challenging to work with students who have limited support.
Q: Tell me about the “Who We Are, What We Do” campaign. How did this idea come about for you? Why do you think it’s important?
Tracy: I had the privilege of serving on the President’s Staff Roundtable this past year, and during one of our meetings we were discussing ways to counter all the negativity surrounding the state budget crisis. My idea was to highlight many of the positive things/people that we have in this community. I thought about how successful the ALS Facebook challenge was and thought could we do something similar where those with connections to WIU could share their stories and create interest while promoting positive stories during such a difficult time. I think it’s important because we have many, many success stories, and even in difficult times we have good things to be thankful for.
Q: Recently, you were part of the team who implemented a “Leatherneck Pin” and website resource project designed to support new students at Western: Tell me about how this project came about and why you think it’s important to provide resources like this for new students.
Tracy: Over the past several years, there have been several of us in student services who have come together in a collaborative effort to get important information to our students. We moved to creating one publication, the Student Planner/Handbook; however, due to the budget situation this year, we wanted to save money but still find a way to get the information out to new students. As a result of this, an online “Welcome” page was developed. As we were having discussions on how to inform students about this page, the idea of a Leatherneck Pin was mentioned. It is a way to have new students take pride in being a Leatherneck and share the message of what it means to be a Leatherneck, as well as provides a way to drive students to the Welcome page.
These things are important because we want our students to be proud to be here and to be a member of this community and we want them to have the information they need to be successful.
Q: What do you enjoy while you’re away from work?
Tracy: There are many things I like to do in my time away from work. I enjoy getting together with friends/family, having dinner, a game night or listening to live music. I also enjoy golfing with my dad and my favorite thing to do is spend time with my son, Tanner.
Q: Do you have any go-to advice for those who work with college students?
Tracy: Embrace each moment. We are very fortunate that we get to work with college students each and every day. We have the opportunity to have a positive impact on their development and in return they have a positive impact in our development, as well.